
THE FUTURIST, September-October 2002
Page 2.
In the United States and other industrial
democracies, the aristocracy of achievement is growing in size and pervasive
in function. These people are usually leaders because they want to be-often
assisted, selected, promoted, or adopted as proteges by earlier achievers.
(None of us, of course, can lead in everything we touch; all of us are
followers in most of our life and work.)
People may be leaders in public or private employ, but that distinction
is increasingly indistinct in our mixed economy. They may be leaders in
politics or business or agriculture or labor or law or education or
scientific research or journalism or religion or community issues; some
swing from branch to branch in the forest of occupations; some specialize in
advocacy or lobbying on policy issues ranging from abortion rights to the
municipal zoo. They may be in the establishment or in the antiestablishment.
Their writ, conferred or chosen, may run to community affairs, to national
decisions or global issues, to a whole multinational industry or to a
narrower but deeper slice of life and work: a single firm, a local agency, a
neighborhood.
I have tried several times to count the number of "leaders" in the United
States. In the mid-1950s, because I was publisher of a magazine I wanted
them to buy, I counted 555,000 "opinion leaders." A 1971 extrapolation of
that figure came out at about a million. Seven out of 10 of these were
executive leaders of many kinds of organizations; this "aristocracy of
achievement" was estimated in 1985 at one out of every 200 Americans. After
that I gave up: The knowledge revolution keeps multiplying the numbers of
Americans who take the opportunity to lead, at one time or another, on one
issue or another, in one community or another.
The galloping rate of growth of complexity means that a growth curve of
the requirement for leaders (if anyone were clever enough to construct such
an index) would show a steeper climb than any other growth rate in our
political economy.
Attitudes of Leadership
Every person who seeks or assumes a leadership role in an
information-rich society has to develop some of the aptitudes and attitudes
of the generalist. Generalists have to be skeptical of inherited
assumptions-because so many of them are being undermined so fast by the
informatization of society.
Leaders have to be curious about science-based technology-because those
who would control it must first understand, not how it works, but what it
can do for us and to us. That's the way most of us understand an automobile:
We can't fix it, but we're good at driving it. They have to be broad in
their perspective-to take account of the disappearing distinctions between
"public" and "private" and between "domestic" and "foreign." They have to be
eager to pull people and ideas together-rather than split them apart-so they
have to be really interested in issues of fairness. And they have to be
self-confident enough to work, not out of sight in a back room, but riskily
out on a limb in an increasingly open society.
Attitudes are the steepest part of the generalist's learning curve.
Survival and growth in the get-it-all-- together profession, perhaps the
world's most difficult line of work, requires a mind-set that is, by and
large, neglected in our education.
I first tried to define this mind-set many years ago before a convention
of city managers, because I thought they do some of the world's toughest and
least-rewarded work. After that I kept trying out on executive audiences and
student seminars a series of draft formulations until I thought I had it
about right.
In 1982, a book called The One Minute Manager by Kenneth Blanchard and
Spencer Johnson hit the best-seller lists. So I tried to compress in a
similar compass, for an op-ed article titled "The One Minute Leader," the
generalist mind-set I had been drafting and redrafting. My tongue was only
half in cheek. There had to be a market niche for a learning tool that
leaders, who are usually in a hurry, could absorb on the run.
Those of us who presume to take the lead in a democracy, where nobody is
even supposed to be in charge, seem to need an arsenal of eight attitudes
indispensable to the management of complexity:
1. A lively intellectual curiosity, an interest in everything-because
everything really is related to everything else, and therefore to what
you're trying to do, whatever it is.
2. A genuine interest in what other people think, and why they think that
way-which means you have to be at peace with yourself for a start.
3. A feeling of special responsibility for envisioning a future that's
different from a straight-line projection of the present. Trends are not
destiny.
4. A hunch that most risks are there not to be avoided but to be taken.
5. A mind-set that crises are normal, tensions can be promising, and
complexity is fun.
6. A realization that paranoia and self-pity are reserved for people who
don't want to be leaders.
7. A sense of personal responsibility for the general outcome of your
efforts.
8. A quality I call "unwarranted optimism"-the conviction that there must
be some more-upbeat outcome than would result from adding up all the
available expert advice.
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